Orders are usually shipped within 2 to 4 business days.
All domestic orders ship free via FedEx Ground or USPS. During checkout, shipping may be upgraded to FedEx Express for faster delivery (charges apply).
Tracking number will be provided when package is shipped.
Please note: Delivery time is estimated, not guaranteed.
We ship worldwide with FedEx at a flat-rate of $35*. Please Note: FedEx does not ship to P.O. boxes. Shipping addresses must be provided in English.
The customer is responsible for any custom fees, import duties, or VAT/taxes (written here as “import costs”) that may be imposed by their country’s customs department. By law, we cannot mark packages as a "gift", or declare lower value on the invoice. The prices shown on our site do not reflect any import costs and it is the customer’s responsibility to pay for these charges upon delivery. If the customer refuses to pay for the import costs, FedEx will return the package back to us at the customer’s expense. If a package is returned for this reason, the original and return shipping costs will be deducted from the total refund amount.
*Attention: Due to the large volume of the BGS-100 Action Grip packaging, any international order containing it will be shipped for $35 with USPS First Class International, which has an estimated delivery within 10-25 business days. If preferred, the customer can contact us at email@example.com for a FedEx shipping quote.
Each international package will be insured with loss/damage coverage
Insurance claims for lost/damaged packages no less than 50 days from the original shipping date. If you have not received your package by this time, please email us at firstname.lastname@example.org and we will gladly help.
Pre-order shipping policy:
Domestic and International: All pre-orders will ship on or before Dec 29, 2016.
Domestic only: If an order contains both pre-order and in-stock items, the in-stock items will ship within 2-4 business days and the pre-order items will ship as soon as they’re available.
International Only: If an order contains both pre-order and in-stock items, the entire order (including in-stock items) will be shipped together as soon as the pre-order items are available. If preferred, the customer has the option to contact us at email@example.com for a quote to ship the in-stock items separately, within the usual 2-4 business day time frame.